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Introduction:

Internet fraud is a growing problem that affects millions of people worldwide. With the increasing use of the internet for various purposes, including shopping, banking, and communication, cybercriminals have found new ways to exploit unsuspecting victims. One way they do this is through fraudulent dialogue or conversation. This literature review aims to explore the discourse analysis of internet fraud based on fraudulent dialogue.

Discourse Analysis:

Discourse analysis is a method used in linguistics and social sciences to study language in its social context. It involves analyzing how language is used in different contexts and how it shapes our understanding of reality. In the case of internet fraud, discourse analysis can be used to examine how cybercriminals use language to deceive their victims.

Fraudulent Dialogue:

Fraudulent dialogue refers to conversations between cybercriminals and their victims that are designed to deceive or trick them into giving away personal information or money. These conversations can take place through various channels such as email, instant messaging apps, or social media platforms.

In a study conducted by Kshetri (2018), he analyzed 100 fraudulent emails sent by scammers posing as Nigerian princes who needed help transferring large sums of money out of Nigeria. He found that these emails were written in broken English with poor grammar and spelling mistakes intentionally made by scammers to appear more authentic.

Another study conducted by Bhatia et al., (2019) analyzed online chat logs between scammers and their victims on dating sites where they pretended to be interested in forming romantic relationships with them before asking for money. They found that these scammers used persuasive language techniques such as flattery, emotional appeals, promises of love and affection while also creating urgency around requests for financial assistance from their targets.

Impacts on Victims:

The impact on victims can be devastating both financially and emotionally when they fall prey to internet fraudsters' deceptive tactics using fraudulent dialogues. According To The Federal Trade Commission (FTC), in 2020, Americans reported losing over $3.3 billion to fraud, with the median loss being $311. Victims may also experience feelings of shame, embarrassment and a sense of betrayal when they realize that they have been scammed.

Conclusion:

In conclusion, discourse analysis can be used to examine how cybercriminals use fraudulent dialogue to deceive their victims. The language used by these criminals is often designed to appear authentic and persuasive while creating urgency around requests for financial assistance or personal information. It is essential for individuals to remain vigilant and cautious when engaging in online conversations with strangers or responding to unsolicited emails or messages. Education on internet safety practices can help prevent people from falling victim to internet fraudsters' deceptive tactics using fraudulent dialogues.